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AI Assistants

Give your customers 24/7 direct support with intelligent AI assistants. From answering customer questions to scheduling appointments — your digital colleague is always ready to help.

24/7 reachable
Instant answers
Multilingual support
Seamless handover

Your digital colleague that never sleeps

Familiar challenges

Which problems do we solve?

Customers expect fast, personal service. But that's difficult when you can't be available 24/7. Do any of these situations sound familiar?

Limited availability

Customers have questions outside office hours, at weekends or on public holidays. Missed opportunities and frustrated customers when they have to wait until the next working day.

The same questions over and over

Your team answers the same questions daily about opening hours, prices or procedures. Time that could be better spent on complex issues.

Long waiting times

During busy periods customers have to wait for a response. This leads to frustration and possible loss of potential customers to faster competitors.

Missed appointments and leads

Potential customers want to make an appointment immediately, but first have to get in touch and wait. Many drop off before doing so.

Language barriers

Reaching international customers or non-native speakers is difficult without multilingual staff. You miss opportunities due to communication problems.

No insight into customer questions

You don't know which questions are asked most often or where customers get stuck. Valuable feedback is lost.

Concrete results

What can you expect?

Our AI assistants deliver measurable improvements in customer satisfaction and efficiency.

24/7
Availability

Always reachable, including nights and weekends

<3s
Response time

Instant answers without queuing

80%
Resolved independently

Of all standard customer questions

+35%
More conversions

Through direct lead follow-up

Applications

What do you use an AI assistant for?

AI assistants are versatile. From customer service to sales support.

Customer service & FAQ

Answer frequently asked questions automatically and consistently.

  • Product information and prices
  • Opening hours and locations
  • Order and return status
  • General procedures and policies

Appointment scheduling

Let customers directly schedule, modify or cancel appointments.

  • Show real-time availability
  • Automatic confirmations
  • Send reminders
  • Calendar integration with your systems

Lead qualification

Identify and qualify potential customers automatically.

  • Inventory needs and requirements
  • Collect contact details
  • Pass warm leads directly to sales
  • Trigger follow-up actions

Knowledge base & Support

Give customers access to your knowledge base via natural conversation.

  • Search manuals and tutorials
  • Troubleshooting guidance
  • Tailored product advice
  • Escalation to a human agent when needed
Our approach

How do we build your AI assistant?

We develop an AI assistant that fits your business perfectly and truly helps.

1

Knowledge analysis

We collect your FAQs, product info, procedures and frequently asked questions. This forms the foundation of the knowledge base.

2

Personality & Tone of voice

We align the communication style with your brand. Formal or informal, the assistant speaks the way your company does.

3

Integration & Testing

The assistant is connected to your website, CRM and other systems. We test extensively with realistic scenarios.

4

Launch & Training

After go-live we train your team in monitoring and fine-tuning the assistant.

5

Continuous improvement

We analyse conversations, identify areas for improvement and expand the knowledge base based on real customer questions.

Example: Customer conversation

Customer asks a question via website chat
AI understands the question and searches the knowledge base
Personal and relevant answer within seconds
Customer helped or transferred to a human agent
Conversation logged for analysis and improvement
The value for your organisation

Why invest in an AI assistant?

An AI assistant is more than a chatbot — it's a strategic investment in customer satisfaction and efficiency.

Customer satisfaction

Customers get an immediate answer, 24/7. No waiting times, no frustration. Fast service leads to satisfied customers who come back.

Relieve your team

Your employees no longer have to answer the same questions repeatedly. They can focus on complex cases that truly deserve attention.

Cost-efficient

No extra staff needed for evening or weekend shifts. The AI assistant scales without additional cost per conversation.

More conversions

Leads are approached and qualified immediately. No potential customers dropping off because they have to wait for a response.

Multilingual reach

Serve international customers in their own language. The AI assistant speaks fluent English, Dutch, German and more.

Valuable insights

Discover which questions customers ask, where they get stuck and what they're looking for. Data that improves your products and services.

In practice

How does this work in real life?

See how AI assistants fully automate email management.

AI Office Manager

AI Office Manager

Gmail & Outlook automation
AI Assistant

Personal AI assistant for email management

A smart Telegram bot that categorises emails, flags urgent messages, and lets you search your inbox, draft replies and send messages using natural language.

Automatic AI categorisation of emails
Telegram notifications for urgent messages
Email management via natural language
Read the full case

AI Bitcoin Trading Bot

Options strategies automated
AI Assistant

Personal AI assistant for Bitcoin trading

An AI-driven Telegram bot for managing Bitcoin options strategies on Deribit: automatic straddle proposals, order execution and portfolio monitoring.

AI-driven options analysis and proposals
Automatic order execution via Telegram
Real-time portfolio monitoring
Read the full case

Ready for 24/7 support?

Discover how an AI assistant can transform your customer service. We'd love to show you what's possible for your specific situation.

Schedule a no-obligation call

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De_AIjk Assistant

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Hello! I'm the AI assistant of De_AIjk. How can I help you with AI assistants for your business?